General Conditions for booking
- The departure will be confirmed when 5 people are in the list.
- Once the base group are interested, you must to confirm you place with a deposit of 30% of the fare.
- 45 days before departure, you must to pay the rest of the trip.
- The following are the general conditions for booking and cancelations:
- To confirm your booking, a deposit of 30% are required at the moment of book. And then:
- If is expedition trip: the other 70% 45 days before departure
- If is excursion: the other 70% 15 days before departure
- In rentals, is necessary one guaranty deposit, by cash or credit card coupon, for 100% of the rented equipment valor.
General Conditions for Cancelations
We apply the follow conditions:
- If the guide cancel the trip before departure, for safety conditions, we will refund 100% of booking.
- In excursions: If the guide cancel the trip in middle of the itinerary, or modify the itinerary, we don’t refund.
- In expeditions: The guide can modify or cancel the itinerary in any moment, in function of safety condition. It is no negotiable.
- If client cancel trip, for any reason, before departure:
- In excursions: 3 days (72hs)before departure, we refund 70%.
- In excursions: from 3 days to 1 day (24 hs) we refund 50%
- In excursions: inside 24 hs, non refund
- In expeditions: before 30 days to depart of the trip, we refund 70% of the payment
- In expeditions: between 30 days before departure, non refund.